Return & Refund Policy
Last Updated: June 2026
At Hathrang, customer satisfaction is our priority.
Return Eligibility
Returns are accepted within 7 days of delivery if:
- Item is unused and unwashed
- Original tags are attached
- Product is in original packaging
- Product is not damaged by the customer
Non-Returnable Items
The following items cannot be returned:
- Innerwear
- Accessories
- Customized products
- Sale or clearance items (unless damaged or defective)
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Refund Process
After inspection and approval:
- Refunds will be processed within 5-7 business days
- Amount will be credited to the original payment method
Return Shipping
- If the return is due to our error, return shipping will be covered by us.
- For other returns, shipping charges may be deducted from the refund amount.
Contact
Email: hathrang85@gmail.com
Phone: +91 7891112255